Your personal data is a trust placed in our hands. Tbagi upholds that trust through industry-leading technology and transparent policies. Find out on this page how your data is used and protected.
Core Principles
Our privacy policy is built on these six core principles — covering everything from data collection to deletion.
Tbagi collects only the information strictly necessary to provide its services. No unnecessary data is ever requested.
Your personal data is never sold to any third party. This is an absolute and non-negotiable policy at Tbagi.
All data is secured with 256-bit AES encryption. TLS 1.3 protocol is used for data transmission.
You have the right to view, correct, or delete your personal data at any time — simply reach out through our support channel.
Data is not kept indefinitely. It is securely deleted after a set period — unless retention is required by law.
Exactly how your data is used is communicated clearly. There are no hidden uses — complete transparency at every step.
Your Data Is Secure — That is the Tbagi promise.
This Privacy Policy sets out Tbagi's ("we") position on the collection, use, storage, and protection of personal data belonging to users ("you") of the Tbagi platform (tbagi.pro).
Tbagi believes that personal privacy is a fundamental right. We have established this policy because you deserve to know — what data is being collected, why it is collected, and how it is kept secure.
By using the platform, you agree to this policy. If you have any questions, feel free to contact our support team at any time.
This Privacy Policy applies to all users of Tbagi's website, mobile app, and digital services — both registered members and guests.
Tbagi collects data in three ways — what you provide directly, what is automatically collected during platform use, and information received from third parties.
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | KYC Verification |
| Contact Information | Phone number, email address | Account Security |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, OS | Security Monitoring |
| Usage Data | Game history, betting patterns | Service Improvement |
| Location Data | Country, city (approximate) | Legal Compliance |
Full bank card numbers, PINs, or passwords are never stored. Passwords are held only in encrypted hash format.
Tbagi uses collected data only for specific, defined purposes. Every use is transparent and directly tied to your benefit.
Tbagi does not sell your data. However, in limited circumstances, certain information may be shared with specific parties.
Your data will never be sold or shared with advertisers, data brokers, or marketing companies — this is Tbagi's unwavering commitment.
Tbagi uses industry-leading technology to protect your data. Security is never a compromise.
If a security breach is detected, affected users will be notified within 72 hours. We will take immediate and necessary action.
Tbagi uses cookies and similar tracking technologies to improve platform performance. The different types of cookies are described below.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's ability to function properly.
As a Tbagi user, you have the following rights over your personal data. Contact support to exercise any of these rights.
The right to know what information Tbagi holds about you.
The right to correct any inaccurate or incomplete information.
The right to request deletion of your data under certain circumstances.
The right to request that processing of your data be restricted for specific purposes.
The right to receive a copy of your data in a machine-readable format.
The right to object to certain types of data processing.
Tbagi will respond to all data-related requests within 30 business days. Complex requests may take up to 60 days — but you will be notified in advance.
Tbagi does not retain data indefinitely. Each type of information has a defined retention period.
| Type of Data | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction History | 7 Years | Financial Regulation |
| KYC documents | 5 years after account closure | AML Compliance |
| Game Log | 2 Years | Dispute Resolution |
| Marketing Preferences | Immediate upon unsubscribing | User Preferences |
Tbagi does not knowingly collect data from anyone under the age of 18. Our platform is intended for adults only.
If a minor's data has been collected inadvertently — and we are notified of this — the account and all associated data will be deleted immediately.
If you believe your child is using Tbagi without permission, please contact support immediately. We will take swift action.
The Tbagi platform may occasionally reference third-party services (such as payment gateways or game providers). These third parties have their own privacy policies, and Tbagi is not responsible for them.
Tbagi may update this Privacy Policy as needed. For significant changes:
For any questions, data requests, or complaints regarding the Privacy Policy, please contact Tbagi's Data Privacy Team.
Tbagi's privacy team responds fully in English. Write to us with any issue or question — we'll reply promptly and clearly.